Return and Exchange
At VDESIGN4EVER, we understand that sometimes a product may not meet your expectations or fit perfectly. That's why we have a hassle-free returns and exchange policy in place to ensure your satisfaction.
If for any reason you are not completely satisfied with your purchase, you can return the item(s) within 5 days of delivery for a full refund or exchange. We believe in providing our customers with the best shopping experience possible, and that includes making the returns process as easy as possible.
To initiate a return or exchange, simply go to Submit Return and Exchange Request and provide us the details about the product and invoice number. We will then further guide you through the process and provide you with a return authorization number. Please note that all returns must be in their original condition, unworn, unwashed, and with all tags attached.
Once your return is received and inspected, we will process your refund or exchange within 7 business days. Refunds will be issued to the original payment method used for the purchase. If you opt for an exchange, we will ship the new item(s) to you as soon as possible.
Please keep in mind that return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part. We recommend using a trackable shipping method to ensure that your return reaches us safely.
For exchanges, if the item you wish to exchange is of higher value than the original item, you will be responsible for paying the price difference.
It is important to note that certain items are not eligible for return or exchange. Additionally, any items marked as final sale or clearance cannot be returned or exchanged.
If you have any further questions or concerns about our returns and exchange policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure that you have a positive shopping experience with VDESIGN4EVER.